At 365gam, we take the privacy of every player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, and what rights you have over your information when you play on Pakistan's gaming platform.
What every 365gam player should know about their data
All personal data and PKR transactions on 365gam are protected by SSL encryption. Information you send to us travels securely and cannot be intercepted in transit.
365gam does not sell your personal information to third parties for marketing. Your data is used only to operate your account and improve the platform experience.
We only collect data that is genuinely necessary to provide you with a secure and functional gaming experience. Nothing extra, nothing unnecessary.
You have the right to access, correct or request deletion of your personal data. These requests are handled by our support team and taken seriously.
JazzCash, Easypaisa, Raast and bank transfer information is handled with strict security standards. Payment credentials are never stored in plain text.
If you receive promotional communications from 365gam and no longer want them, you can opt out at any time through your account settings or by contacting support.
Your privacy is important to us. This Privacy Policy applies to all players who use the 365gam platform — whether through the website at 365gam.win, through the Android APK or through the iOS app. It explains in plain language exactly what data we collect, how we use it, who we share it with (and who we do not), and what choices you have.
Please read this policy together with our Terms and Conditions. By registering an account on 365gam, you acknowledge that you have read and understood this Privacy Policy.
365gam is an online gaming platform operating at 365gam.win and through its mobile application. The platform offers Slots, Live Casino, Fish Games and other online gaming products to adult players.
When this Privacy Policy refers to "365gam", "we", "us" or "our", it refers to the operator of the 365gam platform. When it refers to "you" or "your", it refers to any person who accesses or registers on the platform.
If you have any questions about how your personal data is handled, you can contact our support team at any time. Contact details are provided at the end of this policy.
We collect personal data in several ways — information you give us directly, information generated through your use of the platform, and in some cases information received from third-party payment providers. Here is a breakdown of what we collect:
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is needed for standard identity verification.
We use the personal data we collect only for legitimate, clearly defined purposes. The table below summarises how different types of data are used:
| Purpose | Data Used | Why It Is Necessary |
|---|---|---|
| Account registration and management | Name, email, mobile number, date of birth, password | To create and maintain your player account on 365gam |
| Age and identity verification | Date of birth, CNIC, identity documents | To confirm you are 18+ and to comply with anti-fraud procedures |
| Processing deposits and withdrawals | Payment method details, transaction history | To credit your account and process PKR withdrawals securely |
| Customer support | Account data, communication history | To resolve queries, disputes and technical issues |
| Fraud and abuse prevention | IP address, device data, transaction patterns | To detect and prevent fraudulent accounts and money laundering |
| Platform improvement | Session data, game activity, device type | To understand how players use 365gam and improve performance |
| Marketing communications | Email, mobile number (with your consent) | To send you relevant promotions including PSL and cricket offers |
| Responsible gaming | Deposit history, game activity, session data | To support self-exclusion, deposit limits and loss alerts |
We process your personal data on the following legal grounds depending on the context:
We do not make decisions about your account based solely on automated processing without human review where those decisions would significantly affect you.
365gam does not sell your personal data to any third party. We share data only where it is necessary to deliver the platform services or to meet compliance obligations. The categories of recipients are as follows:
All third-party service providers who handle your data on our behalf are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared.
365gam supports PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, debit cards and select mobile wallets. We take the security of payment data very seriously.
Payment credentials — including mobile wallet PINs, bank account numbers and card details — are never stored in plain text on 365gam servers. Where payment data is transmitted, it is done over encrypted SSL connections.
For JazzCash and Easypaisa transactions, the payment flow is handled through the respective provider's secure interface. 365gam receives only a transaction confirmation and reference number — not your wallet credentials or PIN.
If you suspect that your payment information has been compromised in relation to your 365gam account, contact our support team immediately. We will suspend transaction activity on your account while the matter is investigated.
365gam uses cookies and similar technologies on the website and within the app. Cookies are small files stored on your device that help us recognise you, remember your preferences and understand how the platform is being used.
We use the following categories of cookies:
You can manage cookie preferences through your browser settings. Blocking essential cookies will affect platform functionality. You can also withdraw consent for non-essential cookies at any time through your account settings.
We retain your personal data for as long as your account is active and for a defined period after account closure. The retention periods for key data categories are as follows:
When data is no longer needed and the relevant retention period has expired, it is securely deleted or anonymised so that it can no longer be linked back to you.
As a 365gam player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your account details and the specific request:
You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe following identity verification.
If any personal data we hold about you is inaccurate or out of date, you can request that it be corrected. Some corrections may require supporting documents.
You can request deletion of your personal data where it is no longer necessary for us to hold it. Note that some data must be retained to meet legal obligations.
In certain circumstances you can request that we limit how your data is used while a dispute or review is in progress, without requesting full deletion.
You can request your account and transaction data in a commonly used, machine-readable format so you can transfer it to another service if needed.
You can withdraw consent for promotional communications at any time through account settings or by contacting support. This does not affect service communications.
365gam is strictly an adult platform. No person under the age of 18 is permitted to register, deposit or play on 365gam under any circumstances.
We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has created an account, it will be closed immediately, any deposits returned where possible, and the relevant data deleted.
If you are a parent or guardian and believe that someone under 18 in your household has accessed 365gam, please contact our support team immediately. We take underage access seriously and will act promptly.
We recommend that parents and guardians use parental control software to prevent minors from accessing online gaming platforms. Additional guidance is available on our Responsible Gaming page.
365gam uses industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These include:
While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password, do not share your login credentials and contact us immediately if you notice any suspicious activity on your account.
365gam may update this Privacy Policy from time to time to reflect changes in how we operate, new services we introduce, or updates to applicable standards. When material changes are made, we will publish the updated policy on this page and revise the "Last Updated" date shown at the top.
For significant changes that affect how we process your data in a material way, we will notify registered players via email or through a notice within the platform. Continued use of 365gam after a policy update constitutes your acceptance of the revised terms.
We recommend checking this page periodically so you stay informed about how your data is handled. The most current version of the Privacy Policy is always available at 365gam.win/privacy-policy.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, please get in touch with our support team. We are available 24 hours a day, seven days a week.
You can reach us through the in-app live support channel, through the help section on the website, or by visiting the FAQ page for quick answers to common questions.
Email: [email protected]
We aim to acknowledge all data-related requests within 72 hours and to resolve them within a reasonable timeframe depending on complexity. For urgent account security concerns, please use the in-app live support channel for the fastest response.
Privacy is not just a policy document — it is a commitment we make to every player who trusts 365gam with their data
Security and privacy considerations are built into every part of the 365gam platform — from registration to withdrawal.
We write our Privacy Policy in clear, straightforward English so every player in Pakistan can understand exactly how their data is used.
Deposits and withdrawals via JazzCash, Easypaisa and Raast are processed with end-to-end encryption and fraud monitoring.
Access, correct, export or delete your data at any time. Your rights are clearly stated and honoured by the 365gam team.
Your data is protected, your PKR transactions are secure, and your rights are always respected. Register today and enjoy Slots, Live Casino and Fish Games — all from your phone.